Last updated: 28 August 2026
Welcome to Purpose Media Canberra.
These Terms of Service explain the conditions that apply when you access or use the Purpose Media Canberra website, content, resources and online services.
By using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. About Purpose Media Canberra
Purpose Media Canberra Pty Ltd (“Purpose Media Canberra”, “Purpose Media”, “PMC”, “we”, “us” or “our”) is an Australian social enterprise based in Canberra, ACT.
We use storytelling, information, education and practical tools to help strengthen communities and organisations.
Our website may include:
- news, interviews and community stories;
- information about community, health and support services;
- events and community listings;
- articles, opinion and educational content;
- newsletters and other communications;
- downloadable resources and templates;
- courses, workshops and training;
- consulting and advisory services;
- advertising, sponsorships and partnerships;
- competitions and promotions; and
- links to other organisations, services and websites.
Additional terms may apply to particular products, programs, events or services. Where there is an inconsistency, the more specific terms provided for that product or service will apply.
2. Information on this website
We aim to provide useful, accurate and accessible information.
However, information can change. Services may change their eligibility requirements, contact details, programs, availability, funding or operating arrangements after information has been published.
While we take reasonable steps to check information, we do not guarantee that every piece of information on the website will always be complete, current or suitable for your individual circumstances.
Where you are making an important decision, we encourage you to confirm relevant information directly with the organisation or service involved.
If you identify information that appears incorrect or out of date, please let us know so we can review it.
3. Service navigation and help-seeking information
Purpose Media Canberra may publish information designed to help people understand what support is available and identify possible next steps.
This information is provided for general information and navigation purposes.
Purpose Media Canberra is not an emergency, crisis, medical, mental health, legal, financial or case-management service unless expressly stated otherwise.
Information on this website does not replace professional advice, assessment or assistance that may be appropriate to your circumstances.
We do not make eligibility decisions on behalf of service providers and cannot guarantee that a particular organisation will accept a referral, have capacity or provide a particular outcome.
If you or another person is in immediate danger, contact emergency services on 000.
4. Editorial content
Purpose Media Canberra exercises editorial independence over the content we publish.
Our articles may include:
- reporting;
- interviews;
- community stories;
- lived-experience perspectives;
- opinion or commentary;
- contributed content; and
- sponsored or partner-supported content.
Views expressed by an interviewee, contributor or guest do not necessarily represent the views of Purpose Media Canberra.
We may edit submissions for accuracy, clarity, length, accessibility, safety, style and consistency.
Publication of information about a person, organisation, event, service or initiative does not necessarily constitute an endorsement by Purpose Media Canberra.
5. Advertising, sponsorship and partnerships
Purpose Media Canberra may receive payment or other support for advertising, sponsorships, partnerships and commercial content.
We aim to clearly distinguish paid or sponsored material from independent editorial content.
Purchasing advertising, sponsorship, consulting or other services from Purpose Media Canberra does not guarantee favourable editorial coverage.
Similarly, an advertiser or partner does not have editorial control over independent Purpose Media Canberra reporting unless a specific content arrangement has been agreed and clearly identified.
We reserve the right to decline or remove advertising or sponsored content that we consider inconsistent with our purpose, community standards, editorial standards or legal obligations.
6. Event listings and submissions
Purpose Media Canberra may publish events submitted by members of the community, organisations or businesses.
Submission does not guarantee publication.
We may:
- edit information for clarity or formatting;
- decide whether an event is appropriate for our audience;
- decline a submission;
- remove an event listing; or
- request additional information before publication.
Unless specifically stated otherwise, Purpose Media Canberra is not the organiser of events listed on the website.
Event details, ticketing, accessibility, cancellations, refunds, safety and participation arrangements are the responsibility of the event organiser.
You should confirm important event information directly with the organiser before attending.
7. Information you submit to us
If you submit an event, story idea, organisation profile, image, testimonial, comment or other material to Purpose Media Canberra, you confirm that:
- the information you provide is accurate to the best of your knowledge;
- you have the authority or permission required to provide it;
- its use by Purpose Media Canberra will not infringe another person’s intellectual property, privacy or other rights; and
- it is not unlawful, defamatory, misleading, discriminatory, threatening or otherwise inappropriate.
You retain ownership of material you own.
By providing material specifically for publication or promotion by Purpose Media Canberra, you give us permission to use, reproduce, edit, format and publish that material for the purpose for which it was provided, including promoting the resulting content through our website, newsletter and social media channels.
Different arrangements may apply where we commission or purchase content under a separate contributor, contractor or commercial agreement.
8. Images and photographs
You must not provide photographs, graphics or other visual material unless you have the right to provide them for the intended use.
Where an image identifies another person, you are responsible for ensuring any necessary permission or consent has been obtained unless another arrangement has been agreed with Purpose Media Canberra.
Purpose Media Canberra may crop, resize or make reasonable formatting changes to supplied images for publication.
9. Intellectual property
Unless otherwise stated, the website and original material created by Purpose Media Canberra — including articles, branding, graphics, resources, frameworks, templates, videos and other content — are owned by or licensed to Purpose Media Canberra and are protected by applicable intellectual property laws.
You may:
- share links to our publicly available content;
- quote reasonable extracts with appropriate attribution; and
- use content where we have expressly given permission.
You must not, without permission:
- reproduce a substantial part of our content;
- republish complete articles or resources;
- sell or commercially exploit our content;
- remove copyright or attribution information;
- present our work as your own; or
- reproduce paid resources, training materials, templates or other products for distribution to others.
If you would like to licence or reproduce Purpose Media Canberra material, please contact us.
10. Downloads, templates and educational resources
Some resources provided through Purpose Media Canberra are designed as practical starting points.
Unless expressly stated otherwise, templates, guides, checklists and educational resources are general information and should be adapted to the circumstances of the person or organisation using them.
They do not constitute legal, accounting, financial, clinical or other regulated professional advice.
Where appropriate, you should obtain independent professional advice before relying on a resource for significant organisational, legal, financial or personal decisions.
11. Paid products and services
Purpose Media Canberra may offer paid products and services including consulting, workshops, training, courses, resources, advertising and campaign services.
Specific scope, pricing, inclusions, payment terms, cancellation arrangements and deliverables may be provided through an offer, proposal, invoice, booking page or separate agreement.
Where separate terms are supplied for a particular service, those terms form part of your agreement with us.
Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable Australian law.
12. Refunds and cancellations
Refund and cancellation arrangements may vary depending on the product or service purchased and will generally be explained when you purchase or book.
Any stated refund or cancellation policy operates in addition to your rights under the Australian Consumer Law.
Where the Australian Consumer Law provides you with a right to a refund, replacement, cancellation or other remedy, those rights apply regardless of any separate Purpose Media Canberra cancellation policy.
13. Competitions and promotions
Competitions, giveaways and promotions may have additional entry terms.
Those terms will be provided with the relevant competition or promotion and should be read together with these Terms of Service.
Where there is an inconsistency, the specific competition terms will apply.
14. External websites and third-party services
Our website may contain links to external organisations, platforms, businesses, service providers or other websites.
These links are provided for convenience and information.
Purpose Media Canberra does not control third-party websites and is not responsible for their:
- content;
- availability;
- privacy practices;
- security;
- products or services; or
- actions.
A link does not automatically mean that Purpose Media Canberra endorses the organisation or everything contained on its website.
You should review the terms and privacy policies of third-party services before using them.
15. Website availability
We aim to keep the website accessible and operating reliably, but we cannot guarantee uninterrupted access.
We may change, suspend or remove parts of the website where reasonably necessary for maintenance, security, operational, editorial or business reasons.
We may also change the structure, functionality or content of the website over time.
16. Acceptable use
When using our website, you must not:
- use it for an unlawful purpose;
- attempt to gain unauthorised access to our website, systems or data;
- knowingly introduce malicious software or harmful code;
- interfere with the operation or security of the website;
- scrape, harvest or systematically extract substantial amounts of content without permission;
- impersonate another person or organisation;
- submit information that you know is false or misleading; or
- use our content in a way that infringes our rights or the rights of another person.
We may restrict access where we reasonably believe the website is being misused.
17. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including rights and remedies that cannot be excluded under the Australian Consumer Law.
To the extent permitted by law, Purpose Media Canberra is not responsible for loss arising solely from:
- reliance on general information where individual professional advice should reasonably have been obtained;
- information supplied to us by third parties that was inaccurate or had changed without our knowledge;
- the acts or omissions of independent organisations, service providers or event organisers;
- third-party websites or platforms; or
- temporary interruption or unavailability of the website beyond our reasonable control.
This clause is not intended to remove any right or remedy you have under Australian law.
18. Privacy
Your privacy matters to us.
Information about how Purpose Media Canberra collects, uses, stores and manages personal information is set out in our Privacy Policy.
Where you subscribe, complete a form, make an enquiry, purchase a product or otherwise provide personal information, our Privacy Policy should be read alongside these Terms of Service.
19. Email and marketing communications
If you subscribe to our newsletter or choose to receive marketing communications, we may send you information about Purpose Media Canberra stories, resources, events, programs, services and opportunities.
You can unsubscribe from marketing communications using the unsubscribe option provided in our emails.
Some administrative communications relating to a purchase, booking, account or enquiry may still need to be sent even if you unsubscribe from marketing.
20. Changes to these terms
We may update these Terms of Service as our website, products, services or legal obligations change.
The current version will be published on this website with the date it was last updated.
Material changes will apply from the date the revised terms are published unless we state otherwise.
21. Australian law
These terms are governed by the laws applying in the Australian Capital Territory, Australia, and applicable Commonwealth laws.
Nothing in these terms limits any rights you may have under Australian law that cannot legally be excluded or restricted.
22. Questions or concerns
If you have a question about these Terms of Service, believe information on our website needs correcting, or would like to raise a concern about your dealings with Purpose Media Canberra, please contact us through the contact details published on our website.
Purpose Media Canberra Pty Ltd
Canberra, Australian Capital Territory
Australia